Training is investment
Friday, February 5th, 2010If you are planning to slash training costs to the bone as a part of cost cutting measures to survive the recession just think over. True recession survivors follow a different philosophy altogether. In order to face tough times, they believe their people should be adequately prepared. Far from cutting down training expenses they actually place a renewed emphasis on training during recession.
Their survival logic is quite simple; if you want your people to perform better than the competition, you must show them how to do it. And there is no better means to do so than through effective training. Recession or not, you need a loyal customer base to thrive in your field of operations. Customer satisfaction is always the key to business success.
Inadequately trained people not only produce goods that are low on quality but also high on costs due to rise in scrap and rework. If you continue to invest in honing the skills of your people you will be able to produce superior quality of services. Training is no doubt expensive but the benefits often exceed the costs. Only a well trained employee who is capable of looking at the organization’s overall performance can come up with financial savings at the micro level.
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